The ARBA employs the use of a verification code prior to submitting form information as a security measure to minimize the use of the form by Spambots. The verification code employed in ARBA online forms utilizes a combination of six (6) alphanumeric characters.
Occasionally (usually due to the user's current ISP traffic and/or updates or unusually high traffic on the ARBA website), the verification code may not load properly - revealing only 2 or 3 of the actual 6 alphanumeric characters. This will result in an "Incorrect Verification Code" error message and you will not be able to submit the form. If this should happen, the following steps can often solve the problem:
- Exit the page by clicking the 'Back' button found in the upper left-hand corner of your browser.
- Return to the form by clicking the 'Forward' button that is next to the 'Back' button.
- IMPORTANT! Do NOT simply close the page and then reaccess it! While this will allow the page to reload, you will lose any data that you have previously entered into the form.
Following the above instructions, in the majority of cases, will allow the verification code to reload without removing information you have already entered in the form.
Should you continue to experience this problem after trying steps 1 and 2 above, please contact the ARBA Webmaster for additional assistance.
A spambot is an automated computer program designed to assist in the sending of SPAM. Spambots usually create fake accounts and send spam using them, although in many cases it would be obvious that a spambot is sending it. This has led to the development of password-cracking spambots that are able to send SPAM using other people's accounts.
An ISP, or Internet Service Provider, is a company that offers internet access to individuals and businesses for a monthly or yearly fees. In addition to internet connection, ISPs may also provide related services like web site hosting and development, email hosting, domain name registration etc.